Service Writer
ACME NISSAN ACME NISSAN Monmouth Junction, NJ Monmouth Junction, NJ Full-time Full-time $75,000 - $110,000 a year $75,000 - $110,000 a year 7 days ago 7 days ago 7 days ago Acme Nissan in Monmouth Junction, NJ is seeking an Automotive Service Advisor/ Writer to join our growing team.
Responsibilities and Duties Schedule service appointments Greet customers in a timely, friendly manner and obtain information Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system.
Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service.
Qualifications and Skills High School Diploma or Equivalent Minimum of 6 Months Experience in Customer Service Position Fluent English--Bilingual a plus Automotive Knowledge Preferred But Not Required Quality Focus, Productivity, and Product Solving Strong Teamwork and Communication Skills Out-going personality with experience at developing relationships Can work in a fast-pace environment, are organized, and can manage time efficiently Must have valid driver's license Job Type:
Full-time Pay:
$75,000.
00 - $110,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Weekends as needed Shift:
Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities and Duties Schedule service appointments Greet customers in a timely, friendly manner and obtain information Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system.
Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service.
Qualifications and Skills High School Diploma or Equivalent Minimum of 6 Months Experience in Customer Service Position Fluent English--Bilingual a plus Automotive Knowledge Preferred But Not Required Quality Focus, Productivity, and Product Solving Strong Teamwork and Communication Skills Out-going personality with experience at developing relationships Can work in a fast-pace environment, are organized, and can manage time efficiently Must have valid driver's license Job Type:
Full-time Pay:
$75,000.
00 - $110,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Weekends as needed Shift:
Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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