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ClearQuest Administrator

Responsible for effectively utilizing ClearQuest for workflow management to provide a tool for tracking defects and changes across the application life cycle. In addition, the administrator must ensure the status, workload, and issues including defect submission and enhancement requests can be monitored and prioritized through queries and reporting capabilities.
The candidate will work from our Hyderabad office and support our client's application engineering services team in US. Please note the prospective candidate must work during US Client Hours (9AM EST ? 5 PM EST) which is 7.30PM to 3:30AM mid night IST in the initial period. Please send your resumes only if you are willing to accommodate this requirement.
Candidates should have solid work experience on ClearQuest version 6.x and 7.
Desired Candidate Profile
Essential Functions
Architect of the infrastructure and design for IBM Rational ClearQuest to provide a robust and stable Defect and Tracking tool for a Global platform.
The ClearQuest administrator must understand multi-site and provide optimal speed-performing solution to support a global development community.
Create a global plan rollout to consolidate all tools to a unified Defect Tracking application. Must gather requirements and perform analysis on the requirements to ensure proper conversion and migration of data and history.
Create a workflow process for the development teams to utilize for defect tracking. Robust reporting capabilities must be provided for management metrics, etc
Create a workflow process for tracking deployment changes. These changes should cover application deployments and database changes..
Define roles and privileges for account provisioning and account creation process
Provide documentation to the user community. Documents include FAQ, installation, How-To, policies and procedures, etc. These documents are to be maintained on the GSS Wiki site.
Implement a redundancy plan for every region utilizing Rational ClearQuest
Host frequent workshops obtain feedback on possible improvements and areas the tool can be utilized.
Streamline training but creating simulation videos for self-education.

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